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Peer reviewed Peer reviewed
Gapen, D. Kaye – Journal of Library Administration, 1987
Reviews the role of library networks in improved access to resources, increased productivity, and cost effectiveness. The impact of electronic information on these functions is discussed, and strategies for effectively networking electronic information are presented. (1 reference) (CLB)
Descriptors: Access to Information, Change Strategies, Cooperative Planning, Cost Effectiveness
Peer reviewed Peer reviewed
Gapen, D. Kaye; And Others – Journal of Library Administration, 1993
Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)
Descriptors: Academic Libraries, Administrative Principles, Futures (of Society), Higher Education