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Library Statistics	2
Comparative Analysis	1
Document Delivery	1
Error of Measurement	1
Foreign Countries	1
Higher Education	1
Interlibrary Loans	1
Library Automation	1
Library Personnel	1
Library Services	1
Library Surveys	1
Measurement Techniques	1
Productivity	1
Public Libraries	1
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Research Libraries	1
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Journal of Library…

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Cullen, Rowena	1
Gray, Alistair	1
Paine, Nancy E.	1
Ward, John	1

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Journal Articles	2
Numerical/Quantitative Data	2
Reports - Research	2

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New Zealand

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Changing Workloads and Productivity in Interlibrary Loan.

Peer reviewed

Paine, Nancy E.; Ward, John – Journal of Library Administration, 1996

Compares interlibrary loan data from a 1995 survey of Greater Midwest Research Library Consortium and Association of Research Libraries members with a 1989 survey. Shows an increase in transaction to staff ratio and a negative correlation between transaction to staff ratio and lending fill rate. Relates factors affecting productivity, such as…

Descriptors: Comparative Analysis, Document Delivery, Higher Education, Interlibrary Loans

A Method for Taking a Reliable Statistical Sample of Reference Enquiries in a New Zealand Public Library System.

Peer reviewed

Cullen, Rowena; Gray, Alistair – Journal of Library Administration, 1995

Due to inaccuracies in method, public libraries consistently undermeasure their reference transactions. This article chronicles the process of developing ways to systematize the count. Results of a literature survey, merits of various sample sizes, sample selection, and calculations are all discussed. Appendices include a list of categories of…

Descriptors: Error of Measurement, Foreign Countries, Library Statistics, Measurement Techniques