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Technological Innovation and Organizational Change.
Peer reviewed Peer reviewed
Drake, Miriam A. – Journal of Library Administration, 1993
Considers changes in academic libraries that are occurring as a result of information technology. Topics discussed include the environment, including attitudinal, behavioral, and structural changes, funding, strategic planning, and Total Quality Management; electronic journals and books; multimedia; desk top publishing; publishing economics;…
Descriptors: Academic Libraries, Desktop Publishing, Electronic Journals, Higher Education
Implementing Total Quality Management: A Model for Research Libraries.
Peer reviewed Peer reviewed
Barnard, Susan B. – Journal of Library Administration, 1993
Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…
Descriptors: Academic Libraries, Administrative Principles, Higher Education, Library Administration
TQM: The Director's Perspective.
Peer reviewed Peer reviewed
Gapen, D. Kaye; And Others – Journal of Library Administration, 1993
Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)
Descriptors: Academic Libraries, Administrative Principles, Futures (of Society), Higher Education