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Peer reviewed Peer reviewed
Casserly, Mary F. – Journal of Library Administration, 1987
This discussion of the potential relationship between the accreditation process and organizational change in academic libraries includes the presentation of models of planned change and self-study. A study designed to determine which factors in the models relate to successful accreditation-related self-study processes is described and the results…
Descriptors: Academic Libraries, Accreditation (Institutions), Case Studies, Change Strategies
Peer reviewed Peer reviewed
Levene, Lee-Allison; Pedersen, Wayne – Journal of Library Administration, 1996
Compares the results of an interlibrary loan (ILL) user satisfaction survey conducted among the Greater Midwest Research Library Consortium members with institution-specific data from Iowa State University and University of Arkansas. Discusses contrasts in policies in light of results that show significant differences in supplier charges per…
Descriptors: Case Studies, Cost Effectiveness, Delivery Systems, Higher Education