Considers changes in academic libraries that are occurring as a result of information technology. Topics discussed include the environment, including attitudinal, behavioral, and structural changes, funding, strategic planning, and Total Quality Management; electronic journals and books; multimedia; desk top publishing; publishing economics;…

Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)