Because of the high incidence of special-collections thefts and embezzlements during the past decade, library management must reassess its "user friendly" philosophy for both library patrons and employees. An internal control system is described. Causes of theft, and policies and procedures for protecting the collection are discussed. (AEF)

Addresses the problems of how theft in libraries and archives is discovered, the proper aims of any recovery plan, actions that must included in the recovery plan, and the impact of a theft and recovery effort on the department. Offers concrete solutions vital to any recovery effort. (AEF)

Describes technological and societal changes affecting libraries and advocates for transformational leadership. Strategic planning, creativity, innovation by substitution, intrapreneurs, gender differences, changing metaphors, risk taking, and communication are discussed; and the difference between managers and leaders is explained. (Contains…

Discusses Total Quality Management (TQM), benefits to libraries, and possible barriers to its adoption. An overview is provided of 13 articles included in this issue on (1) library approaches to TQM; (2) implementing a TQM program; (3) supporting TQM efforts; and (4) learning from the experience of others. (EAM)

Examines the position of assistant/associate director (A/AD) in libraries and information services. Interpersonal, informational, and decisional responsibilities of the A/AD are discussed; and leadership qualities are described in the areas of vision, communication skills, organizational learning, empowerment of others, and integrity. (30…

Defines intrapreneurship as the actions or attitudes of the internal entrepreneur; describes examples of corporate encouragement of innovation among large organizations in both the public and private sectors; and discusses how the notion of intrapreneurship could work in libraries. (28 references) (CLB)

Examines the conceptual basis for the cost of quality and its application to libraries. The framework for analysis of this conceptual basis includes definitions of the cost of quality; a brief historical review of the cost of quality; and the application of quality cost to libraries, including an explanation of how quality costs respond to quality…

Presents an overview of the Online Computer Library Center's (OCLC) Office of Research; describing its historical development within its institutional context, examining its present status, especially current projects; and predicting its future path. Provides a chronology of people, projects, and libraries involved in the OCLC Office of Research…

Discusses the benefits of and the need for cooperation among archives and libraries as a means of sharing funding sources, and outlines the necessary key elements of a national historical records program involving manuscript libraries and archives. (CLB)

Analyzes the future direction of accessing government information via online electronic formats from commercial, public, and private sources; addresses library challenges in accessing and preserving online information; and examines reduced availability of government information. Discusses federal administration initiatives, federal agency…

Examines the concept of empowerment as a movement to foster the democratization of the workplace and staff development. Empowerment versus participative management, the relationship of empowerment to organizational theory, factors influencing empowerment in organizations, and possible consequences of successful empowerment for employees and…

This discussion of copyright protection for computer programs focuses on the "first sale doctrine" and "shrink wrap" licenses, copyright of databases, copyright ownership, and copyright notices. (EM)

Describes analog preservation (microfilm); digital preservation; Online Computer Library Center (OCLC) and Preservation Resources, formerly Mid-Atlantic Preservation Services (MAPS) and projects in culture, sports, and history; and Preservation Resources imaging projects with the Library of Congress, Columbia University, and the Association of…

Describes the genesis, mission, methods of operation, and recent and future activities of the Online Computer Library Center (OCLC) Institute, a nonprofit educational organization dedicated to promoting the evolution of libraries and information services by providing managers with opportunities for advanced education and knowledge exchange. (PEN)