A study assessed the impact of interpersonal skills training on top managers (n=252) by analyzing feedback from subordinates. The skills most responsive to training had clear objectives and outcome criteria and could be expressed as step-by-step routines. Soft skills were more difficult to improve in this way. (Contains 62 references.) (JOW)

Responses from 90 management development graduates (of 293 surveyed) from 1989-2000 reported that the program had a positive impact on career advancement and professional development. They believed it helped their organizations deal with and manage change but did not have an impact on succession planning or gender equity. (Contains 32 references.)…

Management development programs are often focused on the participant rather than on the sponsoring organization or employer. Employers send people for the wrong reasons and are unhappy with the results. Providers of Masters of Business Education degrees can make the program more meaningful to all concerned. (Contains 16 references.) (JOW)

Comparison of 52 British managers who completed National Vocational Qualifications (NVQs) and 104 with academic management qualifications showed both groups developed similar competence. The academic group was higher in written/numerical ability and the NVQ group was higher in team management. NVQs appear to develop general skills and personal…