Online eikaiwa, or English conversations via teleconferencing platforms, is a popular informal English learning avenue among Japanese nationals. Although online eikaiwa has received scholarly attention in recent years, only a few studies have investigated the current diversification efforts in the industry in terms of hiring teachers from various…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…