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The Multilingual Reality of the Multinational Workplace: Language Policy and Language Use

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Angouri, Jo – Journal of Multilingual and Multicultural Development, 2013

In the multinational corporation (MNC) context the crossing of linguistic boundaries and the fast-paced change of linguistic ecologies due to market trends and new business activities is the rule rather than the exception. Accordingly, the aim of this paper is to discuss language policy and language practice in one consortium of three…

Descriptors: Questionnaires, Work Environment, Language Usage, Employee Attitudes

Managing Discourse in Intercultural Business Email Interactions: A Case Study of a British and Italian Business Transaction

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Incelli, Ersilia – Journal of Multilingual and Multicultural Development, 2013

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

Descriptors: International Trade, Business Communication, Official Languages, Second Language Learning