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Peer reviewedDale, Rosemary L.; Mable, Richard J. – Journal of Nursing Administration, 1983
This article demonstrates the usefulness of the Nursing Classification System (NCS) as an operational planning and control tool. Here the authors introduce and illustrate the concept of workload indexing, a means by which the NCS assists in defining staffing needs and monitoring workload and performance. (SSH)
Descriptors: Hospital Personnel, Job Performance, Job Skills, Medical Services
