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Johnson, Rebecca A.; Houmanfar, Ramona; Smith, Gregory S. – Journal of Organizational Behavior Management, 2010
The purpose of this study was to determine the effects of presenting organizational information through implicit and explicit rules on sales-related target behaviors in a retail setting. Results indicated that when organizational information was presented in a specific form, productivity was increased and maintained longer than when presented in…
Descriptors: Industrial Psychology, Organizational Development, Productivity, Retailing