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Direct linkTosti, Donald; Herbst, Scott A. – Journal of Organizational Behavior Management, 2009
While behavior systems analysts have recognized the importance of the consumer of organizational products (i.e., receiving system) in developing models of organizational change, few have offered a systematic assessment of the relationship between consumer and organizational practices. In this article we will discuss how a behavior systems approach…
Descriptors: Systems Approach, Organizational Change, Stakeholders, Models
