Describes an effective literacy program in two hospitals, which benefited both the employer and employee by empowering participants to solve problems, think critically and creatively, and make decisions. Discusses criteria for effective workplace literacy programs, the program's framework, and program evaluation. (RS)

Argues that preparing students for literacy demands outside school means increasing both the amount of time students spend reading and writing and the range of real world reading and writing materials that they use to solve problems and complete tasks. (HOD)

Presents four suggestions from teachers on classroom and teaching matters, including (1) using a journalism model for teaching essay writing; (2) a framework of teaching options for content area instruction; (3) what makes a good workplace literacy project; and (4) what helps students learn problem solving. (SR)