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Dorrell, Jean T.; Darsey, Nancy S. – Journal of Technical Writing and Communication, 1991
Describes a study in which 30 letters from corporation executives to shareholders were examined for readability and writing style. Concludes that letters written by executives who were viewed as successful fell into accepted levels of readability. Observes that opening paragraphs tended to be equivocal or positive. Suggests study of shareholder…
Descriptors: Administrators, Business Communication, Letters (Correspondence), Readability

Teklinski, Bill – Journal of Technical Writing and Communication, 1992
Quantifies specific elements of technical writing style in five award winning technical manuals where combined averages for the style elements are calculated. Compares these results to common criteria of good technical writing. Claims that wide variations among these manuals show that defining "good" technical writing is difficult. (HB)
Descriptors: Business Communication, Content Analysis, Guides, Higher Education