Examines reports written in mental health hospitals and community mental health centers. Analyzes a total of 150 randomly selected samples of 5 basic mental health records, and evaluates the rhetorical contexts for each with regard to author, purpose, audience and use. (KEH)

Examines how amplification (rhetorical techniques by which discourse is extended to enhance its appeal and information value) tends to increase and improve the coverage, rationale, warnings, behavioral alternatives, examples, previews, and general emphasis of technical manuals. Shows how classical and modern rhetorical theories can be applied to…

Examines some examples of discourse practices among managers and employees in the customer service department of a large manufacturing firm. Shows how knowledge of the ways that language can both include and exclude people from cultural groups in the worksite can help professional communicators facilitate more effective and responsible…

Explores the assumptions about science and technology held by the engineers who attempted to delay the launch of the Challenger Space Shuttle. Reveals three dominant conceptions of science and technology which guided the engineers' persuasive efforts and which appeared to account for why the engineers did not succeed in their attempt to influence…

Examines fundamental rhetorical constructs that students and business professionals should consider when analyzing textual and financial information contained in corporations' annual reports. Discusses how students in business communication classes evaluate the rhetorical effectiveness of specific annual reports, as well as the ethics associated…

Argues that an understanding of professional and popular science writers' goals provides a basis for both explaining and evaluating their language use. Suggests that charges normally made against both types of writing deflect attention from the obstacles writers face and the ways in which they use language to overcome these obstacles. (KEH)

Examines the communicative value of 205 anticipatory-"it" clauses taken from scientific and technical texts. Suggests that the main discourse function of the clauses is to provide author comment. Argues that use of the anticipatory-"it" clause indicates academic acculturation. (SG)