The use of generative artificial intelligence (GAI) large language models has increased in both professional and classroom technical writing settings. One common response to student use of GAI is to increase surveillance, incorporating plagiarism detection services or banning certain composing activities from the classroom. This paper argues such…

We build on previous scholarship calling for sustainable growth in technical and professional communication programs through "maintenance and reflection." Inspired by continuous improvement models used in industry, we offer GRAM--Gather--Read--Analyze--Make--a continuous improvement model designed to identify and align often overlooked…

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners'…

The author uses game theoretical models to identify technical communication breakdowns encountered during the notoriously confusing Texas Two-Step voting and caucusing process. Specifically, the author uses narrative theory and game theory to highlight areas where caucus participants needed instructions to better understand the rules of the game…

The authors examine language from the perspective of models of empirical sciences, which discipline studies the relationship between reality, models, and formalisms. Such a perspective allows one to notice that linguistics approached within the classical framework share a number of problems with other experimental sciences studied initially…

Service-learning projects and traditional internships both prepare the student of technical communication for the workforce in many ways. What is lacking in the scholarship is a discussion of how to successfully link these two ideas. To help teachers implement courses that bridge the gap between service-learning projects and internships, I discuss…

A significant problem for practitioners of technical communication is to gain the skills to compete in a global, multicultural work environment. Instructors of technical communication can provide future practitioners with the tools to compete and excel in this global environment by introducing heuristics of cultural dimensions into the…

Points out that formalization of cognitive grammar is difficult to achieve within the present formulation of the grammar. Introduces a modification that will allow modeling the process of similarity. Suggests using analogical modeling. Indicates some consequences of the proposition for the practice of communication. (PA)

States that time and money limitations make it impossible to do usability testing on every document, particularly by controlled observation. Describes approaches intended to make feedback from testing useful, including judicious selection of what to test and how, special studies on issues of general importance, and better ways of making new…

States that recently a new operational perspective on language has emerged, and as a result, a specific, analogical solution within such an approach is being developed. Describes that position briefly and sketches how such a perspective can lead to a theoretical justification of selected elements of established technical writing practice. (PA)

Describes a new pedagogical model in the teaching of technical writing based on "technical writing as enculturation." Examines this model's relationship to the workaday world and its roots in classical, especially Ciceronian, rhetoric. Argues that this model's roots in both the modern and classical world enhances its usefulness. (HB)

States that universities and engineering firms do not generally train engineers in business technical writing, although firms benefit from having engineers who can write clear descriptions of their work. Suggests a program to promote writing skills of engineers and engineering students with limited English skills that involves clear, logical lists…

Details writing problems technical students encounter when they fail to distinguish between model and example and between different kinds of models. Analyzes these problems with reference to inappropriate material in texts. Defines several writing models, and shows how understanding these models gives writers rhetorical flexibility while producing…

Claims that the development process for computer software can be greatly aided by the writers of specifications if they employ basic iteration and prototyping techniques. Asserts that computer software configuration management practices provide ready models for iteration and prototyping. (HB)