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Direct linkVerhulsdonck, Gustav; Shalamova, Nadya – Journal of Technical Writing and Communication, 2020
As people today use information products in contexts with distractions, we need to design for people's attention. User experience design routinely relies on behavioral design to engage distracted users and nudge them toward specific behavior. Although practiced in user experience design, behavioral design is less known in technical communication.…
Descriptors: Technical Writing, Design, Communication Strategies, Persuasive Discourse
