To investigate how college students understand and use cloud technology for collaborative writing, the authors studied two asynchronous online courses, on science communication and on technical communication. Students worked on a group assignment (3-4 per group) using Google Docs and individually reflected on their experience writing…

States that service learning educates students to volunteer their expertise for the benefit of society. Suggests that teachers of business and technical writing can apply this pedagogy by assigning students to write for nonprofits. Describes service learning's origins; proposes a rationale for it; explains sequential projects and teaching methods…