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Fritzsche, Barbara A.; Powell, Amy B.; Hoffman, Russell – Journal of Vocational Behavior, 1999
Customer service representatives (n=90) completed the Position Classification Inventory (PCI), Self-Directed Search, and a cognitive ability test. PCI was similar to the Dictionary of Holland Occupational Codes in predicting performance. Cognitive ability was not significantly correlated with performance. Person/environment fit was supported as a…
Descriptors: Congruence (Psychology), Job Analysis, Job Performance, Predictor Variables

Gottfredson, Linda S. – Journal of Vocational Behavior, 1986
United States Employment Service data on the cognitive and noncognitive aptitude requirements of different occupations were used to create an occupational classification--the Occupational Aptitude Patterns (OAP) Map. Thirteen job clusters are arrayed according to major differences in overall intellectual difficulty level and in functional focus…
Descriptors: Aptitude, Cognitive Processes, Intelligence Differences, Job Analysis