The present study investigates the relationship between the emotional labor strategies surface acting and deep acting and organizational outcomes, specifically, employees' overall job performance and turnover. Call center employees from two large financial service organizations completed an online survey about their use of surface and deep acting.…

We integrated the unfolding model of turnover, job embeddedness theory and affective events theory to build and test a model specifying the relationship between negative shocks, on-the-job embeddedness and important employee behaviors. The results showed that embeddedness mediates the relationship between negative shocks and job search behaviors…

Mentoring has been studied extensively as it is linked to protege career development and growth. Recent mentoring research is beginning to acknowledge however that mentors also can accrue substantial benefits from mentoring. A meta-analysis was conducted where the provision of career, psychosocial and role modeling mentoring support were…

The Spanish labor market is currently an example of a flexible labor market. However, it involves a set of detrimental conditions for its workforce, such as lower employability in the labor market and underemployment (i.e. over-qualification and underemployment in time). In this study, we assume that all these conditions promote higher job…

The talent management literature declares talent management a prime concern for HRM professionals while the careers literature calls talent management archaic. Three sets of assumptions identified through comparative review of both streams of the literature were tested in a large-scale survey (n = 941). We found more support for the assumptions…

This paper extends the meta-analysis of Verquer, Beehr, and Wagner by providing a meta-analytic review of the relationship between person-organization fit (PO fit) and behavioral criteria (job performance, organizational citizenship behaviors, and turnover). Results indicate that PO fit is weakly to moderately related to each of these outcome…

Results of a comparison of 113 insurance company employees who left voluntarily with 113 who stayed supported a relationship between absenteeism, performance ratings, and voluntary turnover. There was no significant interaction effect. (SK)

Personal style patterns and environmental constraints and opportunities of the workgroup were identified by 367 Navy personnel and 114 supervisors. Personal style predicted different job outcomes--performance, satisfaction, withdrawal--across the organization and within groups. Recognition of personal style and environmental patterns could enhance…

A study of 104 office workers and 127 truck drivers found a low correlation between person-job fit and person-occupation fit. Person-occupation fit better predicted intention to quit; both types influenced job satisfaction. Results supported a distinction between the two constructs. (Contains 45 references.) (SK)

A study of the effect of organizational politics on 303 Israeli public employees found that public sector workers are more likely to react to organizational politics with negligent behavior than quitting. Women, highly educated employees, and those with higher incomes showed fewer intentions of neglect. (Contains 66 references.) (SK)

A literature review was structured using models of job satisfaction, organizational commitment, turnover intentions, and turnover behavior. Key findings were as follows: methodology of most studies was weak; most used cross-sectional design and self-report measures; and samples were largely executives and professionals and predominantly white. (81…

Tested generalizability of career commitment measure and its impact on employee turnover using longitudinally tracked sample of bank tellers (N=133). Found career commitment could be reliably operationalized and was distinct from job involvement and organizational commitment. Discusses findings in terms of identifying threshold level for…

Three longitudinal studies investigated the usefulness of distinguishing among employees' affective commitments to the organization, the supervisor, and the work group. Study 1, with 199 employees from various organizations, found that affective commitments to these entities were factorially distinct and related differentially to their theorized…