Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 1 |
Descriptor
| Academic Libraries | 1 |
| College Libraries | 1 |
| Data Analysis | 1 |
| Electronic Libraries | 1 |
| Evaluation Methods | 1 |
| Library Materials | 1 |
| Library Services | 1 |
| Mathematical Formulas | 1 |
| Reference Services | 1 |
| Web Sites | 1 |
Source
| Journal of Web Librarianship | 1 |
Author
| Finch, Jannette L. | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Evaluative | 1 |
Education Level
| Higher Education | 1 |
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkFinch, Jannette L. – Journal of Web Librarianship, 2010
Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…
Descriptors: Electronic Libraries, Academic Libraries, Data Analysis, Reference Services
