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McCann, Steve; Ravas, Tammy; Zoellner, Kate – Journal of Web Librarianship, 2010
A qualitative study of the Maureen and Mike Mansfield Library's Web site identified the ways in which students and faculty of the University of Montana used the site for research purposes. This study employed open-ended interview questions and observations to spontaneously capture a user's experience in researching topics in which they…
Descriptors: Academic Libraries, Navigation (Information Systems), Web Sites, Interviews
Becher, Melissa; Schmidt, Kari – Journal of Web Librarianship, 2011
Researchers at American University investigated user preferences for discovery layer features, interface design, and content. They tested local implementations of WorldCat Local and Aquabrowser by conducting a group test with eighteen students and individual tests with ten students. Students searched a given question and a topic of their choosing…
Descriptors: Grounded Theory, Group Testing, Web Browsers, Computer Software Evaluation
Williams, Sarah C.; Foster, Anita K. – Journal of Web Librarianship, 2011
Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…
Descriptors: Online Searching, Usability, Navigation (Information Systems), Web Sites
Dougan, Kirstin; Fulton, Camilla – Journal of Web Librarianship, 2009
Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…
Descriptors: Web Sites, Academic Libraries, Computer Software Evaluation, Computer System Design
Whang, Michael; Ring, Donna M. – Journal of Web Librarianship, 2007
Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…
Descriptors: Strategic Planning, Library Services, Academic Libraries, Web Sites