Purpose: The purpose of this paper is to explore how a medium sized business has addressed what it has termed a "push-pull" method of management and organization development, based around an action learning approach. Design/methodology/approach: The paper sets out a methodology that other SMEs might look to replicate in their management and…

Responses from 72.4% of 65 management training participants were used to examine the relationship between learning behavior (meaning oriented, instruction oriented, planned) and learning opportunities (transitions, tasks, obstacles, support). Obstacles increased instruction-oriented learning; transitions increased meaning-oriented learning.…