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Direct linkDoos, Marianne; Wilhelmson, Lena; Backlund, Thomas; Dixon, Nancy – Journal of Workplace Learning, 2005
Purpose: In the telecommunication industry, companies gain a competitive edge through the competence of their employees, making issues of learning critical. The study aims to identify specific learning processes necessary when working at the edge both of one's own knowledge and of that of the branch. Design/methodology/approach: This research…
Descriptors: Learning Theories, Employees, Computer Software, Interaction
