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Goldman, Ellen; Plack, Margaret; Roche, Colleen; Smith, Jeffrey; Turley, Catherine – Journal of Workplace Learning, 2009
Purpose: The purpose of this study is to understand how, when, and why emergency medicine residents learn while working in the chaotic environment of a hospital emergency room. Design/methodology/approach: This research used a qualitative interview methodology with thematic data analysis that was verified with the entire population of learners.…
Descriptors: Learning Processes, Health Facilities, Hospitals, Emergency Programs
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Bleakley, Alan – Journal of Workplace Learning, 2006
Purpose: The paper seeks to show that narrative close call reporting is one strand of an ongoing collaborative inquiry project with 300 staff aiming to improve teamwork in operating theatres in a large UK hospital. How teams deal with close calls ("accidents waiting to happen") reveals resourcefulness but exposes flaws, including…
Descriptors: Accidents, Rhetoric, Safety, Data Analysis