Purpose: The purpose of this article is to start the process of exploring how to optimise connections between the strategic needs of an organisation as directed by top management and its learning management structures and strategies. Design/methodology/approach: The article takes a broad brush approach to a complex and large subject area that is…

Using a variety of perspectives on change and work identity, investigates the learning and development of a workgroup of educators developing online courses. Provides recommendations for sustainable change processes related to technology and educational innovation. (Contains 38 references.) (SK)