Purpose: This study aims to explore the effectiveness of action learning (AL) in PA education through the action research (AR). Public administration (PA) requires training paths for its officials aimed at developing managerial skills. Training designers must construct pathways that identify goals and results to be obtained. Most importantly, they…

Purpose: The purpose of this paper is to discuss the value and learning potential of work-based projects to both worker-researchers and their organisations. Design/methodology/approach: Within the School of Health, Community and Education Studies at Northumbria University, work-based learning (WBL) programmes are becoming increasingly important as…

Purpose: The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning. Design/methodology/approach: Action research in organizations is undertaken in interaction with…

Purpose: The purpose of this paper is to explain the rationale for designing and implementing an action learning and research process to significantly transform the work behaviour of tradition-bound bakers to embrace leading ideas of a new workplace culture in order to diversify the product range of the moon cake and generally improve the…

The management of workplace change takes place in many industry contexts and micro-settings using a variety of approaches, all of which are widely reported in the academic and professional literature. There is less known about workplace change management in the context of an international company employing large numbers of Mainland Chinese…

Purpose: The purpose of this paper is to present a "soft methodology" model in knowledge management that addresses the problem of accessing and managing one particular type of knowledge: personal (implicit/tacit) knowledge. Design/methodology/approach: The model is based on the theories and methodologies of grounded theory, adult…