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Direct linkLundkvist, Agneta Halvarsson; Gustavsson, Maria – Journal of Workplace Learning, 2018
Purpose: This study focuses on a transformation effort in a social welfare department of a Swedish municipality where continuous improvement, which is a Lean principle, was introduced in employees' everyday work via a workplace development programme (WPDP). The aim of this paper is to explore the conditions (internal and external) that enabled or…
Descriptors: Foreign Countries, Social Services, Organizational Change, Program Development
