Purpose: The purpose of this paper is to analyse a programme designed to welcome and train new employees, implemented in a chemical industry, privileging the transmission of know-how as a dynamic process where learning is co-constructed in the course of the activity. Design/methodology/approach: The design of the programme was based on the…

Purpose: This study aims to examine participants' perspectives in organization-sponsored training and provides support for further research positioning the trainer as an organizational leader. Design/methodology/approach: The interactions described in the trainees' experiences were examined through a social constructivist lens. Interviews were…

Purpose: This paper aims to identify methods of guidance and supervision used in air traffic control training. It also aims to show how these methods facilitate trainee participation in core work activities. Design/methodology/approach: The paper applies the tools of conversation analysis and ethnomethodology to explore the ways in which trainers…