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| Case Studies | 1 |
| Computer System Design | 1 |
| Conflict | 1 |
| Cooperation | 1 |
| Information Systems | 1 |
| Organizational Climate | 1 |
| Users (Information) | 1 |
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| Journal of the American… | 1 |
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| Clement, Andrew | 1 |
| Halonen, Chris | 1 |
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| Reports - Descriptive | 1 |
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Peer reviewedClement, Andrew; Halonen, Chris – Journal of the American Society for Information Science, 1998
This case study, of an application to facilitate dispatch work in a large organization, describes a history of collaboration and conflict between information systems professionals and end users as system designers. A Social Construction of Technology approach is used to examine the mixture of cooperation and conflict between the departments.…
Descriptors: Case Studies, Computer System Design, Conflict, Cooperation
