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John, Bonnie E.; Mashyna, Matthew M. – Journal of the American Society for Information Science, 1997
Presents a case study of a computer scientist learning and using the Cognitive Walkthrough (CW) technique to assess a multimedia authoring tool. Compares predictions by the analysis to the usability problems found in empirical usability tests. Presents several hypotheses about the cause of low effectiveness, which suggest that additional…
Descriptors: Authoring Aids (Programming), Case Studies, Computer Oriented Programs, Computer Science