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Blackshaw, Lyn; Fischhoff, Baruch – Journal of the American Society for Information Science, 1988
Presents a set of methods and results for characterizing decision making while searching online databases. The discussion compares these results to studies of decision making in other contexts, and examines the role of user uncertainty and expectations, as well as implications of the findings for database design and user training. (37 references)…
Descriptors: Computer System Design, Decision Making, Expectation, Man Machine Systems