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Silverstein, Joanne – Knowledge Quest, 2003
Explains the digital reference service AskNSDL that was developed for the National Science Digital Library (NSDL). Discusses tools used to design the service, including QABuilder software; QuIP (Question Interchange Profile) metadata format standard; GEM (Gateway to Educational Materials) cataloging tool; and the AskERIC question and answer…
Descriptors: Cataloging, Computer Software, Electronic Libraries, Library Services