Although digital advances have enabled hundreds of universities to offer massive open online courses (MOOCs) to millions of students worldwide, the high dropout rate on these MOOCs indicates a disjunct between the potential of the offer and the success of its uptake. Many studies point to issues relating to interpersonal connection as a major…

Adopting a case study approach with multiple data sources, this paper explores the ways in which rapport is built, and its impact on the learning process based on five successive writing support consultations between a native English-speaking (NES) tutor and her second language (L2) tutee in a Hong Kong university. With reference to the prepared…

In this paper, we examine some of the tenets of the current conceptualisations of communicative competence. Drawing on the empirical data collected in linguistically diverse university classrooms, we show that meaning-making in social interaction is considerably more complex and fluid than is envisaged in theoretical models of communicative…

This study proposes that communication problems may be procedurally managed in intercultural interaction. Drawing upon a number of office-hour interactions between international teaching assistants and American college students, this paper examines the linguistic and cultural sources of communication problems. The close analyses of these…

Adopts a conversation analytic approach to the study of educational talk-in-interaction. The focus is on the production of typical talk in a university-seminar context. (Author/VWL)

Identifies the features of effective educational talk, using contextual differences between educational and social settings as starting points for the examination of students' seminar discourse, videotaped during a study of small-group classroom discussions in the United Kingdom. Findings reveal that these features include an appreciation of the…

Compares two separate classroom ethnographies in higher educational institutions--one on African American students learning academic writing and another on Sri Lankan Tamil students learning English for general purposes. Attempts to overcome the separation of the concerns of bilingual and bidialectal minority students in English-language teaching.…

Reports findings from a study that investigated the group interaction patterns of overseas Malaysian students in a British undergraduate program. Discusses the theoretical issues underlying the study. Findings and categories of idea framing, which arise from the analysis of group interaction data are highlighted. (Author/VWL)

Describes an action research project that took place in the Johannesburg College of Education in the period immediately before and after South Africa's first democratic election in 1994. Student teachers from diverse social and cultural backgrounds were introduced to critical language awareness theory and encouraged to read texts critically and…