Research on reflections and their use in academic support programs has highlighted their benefits concerning student leaders or tutors as an evaluative tool to document performance and measure personal growth. Largely absent from the literature is evidence of the possible benefits reflections could have on the students using academic support…

This article explains a program design and planning process using the Value Creation Framework (VCF) developed by Wenger, Trayner, and de Laat (2011). The framework involves identifying types of value or benefit for those involved in the program, conditions and activities that support creation of that value, data that measure whether the value was…

The National College Learning Center Association defines a learning center at institutions of higher education as interactive academic spaces which exist to reinforce and extend student learning in physical and/or virtual environments. A variety of comprehensive support services and programs are offered in these environments to enhance student…