Examines the effects of tutoring on trained college tutors and tutees. Reports on interviews of 39 tutors and evaluations from 838 of their tutees, concluding that tutoring plays an integral role in the development of college students and that tutoring programs have value on campus. Lists the qualities of a good tutor, describes tutoring processes…

Discusses the benefits tutors gain from the tutoring experience, some of which--deemed "silent benefits"--include personal and professional growth, and even significant changes in future careers. Examines effects of tutoring job on three outstanding tutors, all of whom speak English as a second language. (NB)

States that for faculty to make effective referrals to academic support programs, they should be knowledgeable about services and describe them to students in their classes early in the term, they must endorse the use of the service and repeatedly encourage students to attend, and they must make their referrals personal. (VWC)