The secret to steering students to academic support who would benefit the most was elusive before the COVID-19 exodus from campus, and the challenges have only diversified since the expansion of virtual learning. As enrollments rebound in the post-pandemic world, learning centers are striving to re-engage students returning to campus and those remaining online, especially those left further behind. This article is about an academic support center that endured losses in the transition to a virtual platform but remained resilient with faculty endorsement and flexible strategies.