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Direct linkMichelle de Andrade Souza Diniz Salles; Fernando Victor Cavalcante; Beatriz Quiroz Villardi; Camila de Sousa Pereira-Guizzo – Learning Organization, 2025
Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…
Descriptors: Foreign Countries, COVID-19, Pandemics, Teleworking
Linden, Ane Isabel; Bitencourt, Claudia; Muller Neto, Hugo Fridolino – Learning Organization, 2019
Purpose: This paper aims to discuss the contribution of knowing in practice (KP) to the development of dynamic capabilities (DC) in the context of health-care organizations. Design/methodology/approach: The authors develop a case study in a Brazilian hospital in three stages using the data collection techniques of interviews, focus groups,…
Descriptors: Health Services, Case Studies, Hospitals, Employee Attitudes
Santos, Jane Lucia Silva; Steil, Andrea Valéria – Learning Organization, 2015
Purpose: This paper aims to describe and analyze organizational learning processes and power dynamics during the adoption and use of an information system (IS) at a Brazilian public organization. Design/methodology/approach: A case study was chosen as the research method. Data were gathered from documents and interviews with key informants.…
Descriptors: Learning Processes, Foreign Countries, Power Structure, Information Systems
