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Dunham, Annette; Burt, Christopher – Learning Organization, 2014
Purpose: The aim of this study is to develop a psychometrically sound self-report scale of organizational memory. The scale is planned for use in future research to test the relationship between what employees know and their attitudes to passing on their knowledge. Design/methodology/approach: A total of 72 organizational memory scale items…
Descriptors: Employees, Knowledge Level, Employee Attitudes, Organizations (Groups)