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Veer Ramjeawon, Poonam; Rowley, Jennifer – Learning Organization, 2017
Purpose: The purpose of this study is to contribute to research on knowledge management in higher education institutions (HEIs), by studying the enablers and barriers to knowledge management in a country with a developing higher education sector, Mauritius. Design/methodology/approach: Semi-structured interviews were conducted with senior staff in…
Descriptors: Knowledge Management, Higher Education, Foreign Countries, Barriers
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Ohlsson, Jon – Learning Organization, 2014
Purpose: The purpose of this paper is to further clarify a conceptual understanding of pedagogic challenges in the learning organization and to propose a model for pedagogic interventions to facilitate organizational learning and managing tacit knowledge. Design/methodology/approach: The "organization pedagogic" approach includes…
Descriptors: Organizational Learning, Knowledge Management, Learning Processes, Barriers
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Bontis, Nick; Richards, David; Serenko, Alexander – Learning Organization, 2011
Purpose: The purpose of this study is to propose and test a model designed to investigate the impact of job characteristics, employee satisfaction, and information sharing on two key indicators of quality service delivery, such as worker perceptions of their efficiency and customer focus. Design/methodology/approach: During the project, 9,060…
Descriptors: Knowledge Management, Employee Attitudes, Telecommunications, Job Satisfaction
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Othman, Rozhan; Hashim, Noor Azuan – Learning Organization, 2004
This article proposes that a major problem limiting an organization's ability to develop organizational learning capacity is of organizational amnesia. To understand organizational amnesia, it is necessary to look at the various ways that organizational learning is defined. Organizational learning is not merely the process of acquiring knowledge.…
Descriptors: Organizational Development, Organizational Culture, Learning Processes, Knowledge Management
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Manu, Christopher; Walker, Derek H. T. – Learning Organization, 2006
Purpose: The purpose of this research is to investigate how lessons learned from a case study of a construction project undertaken in the Pacific Islands relates to the interaction between social capital and knowledge transfer. The paper is reflective in nature focusing upon the experiences of one of the authors, being a Pacific Islander and…
Descriptors: Case Studies, Social Capital, Construction Programs, Program Administration
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Sondergaard, Susanne; Kerr, Micky; Clegg, Chris – Learning Organization, 2007
Purpose: The purpose of this research is to present the empirical findings from a case study in knowledge sharing with the aim of understanding knowledge sharing in a strategic context through a socio-technical approach. Design/methodology/approach: Knowledge sharing facilitators and barriers were examined in a UK owned multinational engineering…
Descriptors: Foreign Countries, Knowledge Management, Shared Resources and Services, International Organizations
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Anklam, Patti; Cross, Rob; Gulas, Vic – Learning Organization, 2005
Purpose: The purpose of this article is to describe the emerging business discipline of organizational network analysis and its potential as a tool to guide efforts in creating awareness of where knowledge exists in an organization and how this expertise can be best tapped by an organization's workforce. Specific initiatives and activities that…
Descriptors: Knowledge Management, Network Analysis, Case Studies, Organizations (Groups)
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Lucas, Leyland M. – Learning Organization, 2006
Purpose: This paper aims to look at the issue of culture's role in knowledge transfer within multinational corporations (MNCs). Studies of MNCs have hinted at the importance of culture to the performance of subsidiaries. Using Hofstede's cultural dimensions of power distance, individualism/collectivism, uncertainty avoidance, and…
Descriptors: Cultural Differences, Corporations, Cultural Influences, Context Effect
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Naslund, Dag; Olsson, Annika; Karlsson, Sture – Learning Organization, 2006
Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…
Descriptors: Action Research, Training Methods, Staff Development, Employee Attitudes