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Direct linkHolzmann, Vered; Mischari, Shoshana; Goldberg, Shoshana; Ziv, Amitai – Learning Organization, 2012
Purpose: This article aims to present a unique systematic and validated method for creating a linkage between past experiences and management of future occurrences in an organization. Design/methodology/approach: The study is based on actual data accumulated in a series of projects performed in a major medical center. Qualitative and quantitative…
Descriptors: Medical Services, Hospitals, Knowledge Management, Identification
