Purpose: This paper aims to demonstrate how the Nordic model, featuring highly regulated trade union-employer collaboration, has enabled the building of learning organizations through a co-generative learning model involving both practitioners and action researchers. Design/methodology/approach: A literature search on the Nordic sociotechnical…

Purpose: In the stream of works studying complexity from an organizational viewpoint, literature is focused mainly on describing new organizational forms (holonic organization, circular organization, virtual corporation, ...) and on conceptual works identifying new managerial principles to manage emergence (job enrichment, de-regulation, ...). But…

Purpose: Recent advances in the interactive technologies have transformed the way today's organizations and their different stakeholders learn. Now, because of the increasing learning requirements, neither these organizations nor their stakeholders can afford to be too self-focused while learning; instead, they collaborate and learn together.…

Purpose: The purpose of this paper is to review a systemic organizational change initiative for improving collaboration, innovation and value creation at a global telecom. Design/methodology/approach: Based on a comprehensive internal assessment Telenor identified core issues and challenges in supporting collaboration after several years of…