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Direct linkTortorella, Guilherme Luz; Viana, Samanta; Fettermann, Diego – Learning Organization, 2015
Purpose: This study aims to propose a complementary method to the A3 information collection, data analysis and capturing and sharing knowledge to facilitate problem solving in a general framework. The incorporation of this method minimizes the difficulties identified in the literature focused on continuous improvement of processes. The method…
Descriptors: Data Collection, Focus Groups, Research Methodology, Qualitative Research
