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Direct linkIslam, Khairul; Edwards, America L.; Shi, Duli; Lim, JungKyu Rhys; Sheppard, Ronisha; Liu, Brooke Fisher; Seeger, Matthew W. – Learning Organization, 2022
Purpose: This study investigates the processes that the US universities and colleges used to learn during the COVID-19 pandemic and the factors that facilitated and impeded their learning processes. Design/methodology/approach: To address this study's research questions, this study used a crisis communication and learning lens to interview crisis…
Descriptors: Crisis Management, Communication Strategies, COVID-19, Pandemics
