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Direct linkMorland, Kate V.; Breslin, Dermot; Stevenson, Fionn – Learning Organization, 2019
Purpose: This paper aims to examine multiple learning cycles across a UK housebuilder organization following changes made to their quality management routine at the organizational level, through to subsequent understanding and enactment at the level of the individuals involved. Design/methodology/approach: This study uses a qualitative case study…
Descriptors: Foreign Countries, Models, Learning, Feedback (Response)
