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Peronard, Jean-Paul; Brix, Jacob – Learning Organization, 2019
Purpose: The purpose of this study is to consolidate existing research on 'service networks' and to frame this literature as a new 'context for learning'. Research from inter-organizational learning is used to qualify this consolidation and advances from inter-organizational learning are used to operationalize how service network actors in this…
Descriptors: Networks, Trust (Psychology), Resource Allocation, Shared Resources and Services