Reflection upon a field study of a corporate transformation provides insights into the application and integration of organizational learning theory and frameworks with local, corporate knowledge. In the corporate transformation studied this local knowledge came from consumer psychology, marketing campaigns and the use of media. When these ideas…

Purpose: The purpose of this paper is to provide an overview of a particular approach for increasing knowledge creation in organisation. The paper provides a discussion of related concepts, processes, and a tool. Design/methodology/approach: This paper describes the reasons for drawing connectance diagrams, the process and the software. It also…

With knowledge management as the strategic intent and learning to learn as the strategic weapon, the current management focus is on how to leverage knowledge faster and better than competitors. Research demonstrates that it is the cultural mindset of the people in the organisation that primarily defines success in knowledge intensive…

To many in the fields of organizational learning (OL) and knowledge management (KM), the relationship between the two is something of a small mystery. The authors are practitioners coming from the KM side, who in the course of their work developed a process framework to delimit the scope of KM. They believe this framework also provides a context…

Effective project managers are required to have both "hard" technical skills to help control the iron triangle of time, cost and functional scope as well as relationship management skills to work effectively with people and get the best out of them. This paper argues that project managers also need a third skill: we refer to it as tapping into the…

Purpose: With the decline of some well-established firms, the diminishing competitive power of many companies in an increasingly globalized market and the need for organizational renewal and transformation, interest in organizational learning has grown. Senior managers in many organizations are convinced of the importance of improving learning in…

Purpose: This article seeks to propose that the success of an organization's knowledge-sharing strategy and the magnitude of its strategic capital are critically dependent on its having the capability to visualize relationship-networks among its employees, and means to identify and leverage, as appropriate, patterns of positive or negative…

Purpose: This paper proposes that knowledge management is a system that integrates people, process and technology for sustainable results by increasing performance through learning. Definitions of knowledge, knowledge management and performance serve as a foundation. Design/methodology/approach: The model for the knowledge era proposed in this…

Purpose: The purpose of this paper is to explore a new idea presenting the possible relationship between organisational learning and organisational design. Design/methodology/approach: The establishment of this relation is based upon extensive literature review. Findings: Organisational learning theory has been used to understand several…

Purpose: With the advent of information and communication technologies (ICT), some organisations have endeavoured to develop and maintain systems commonly known as project histories. This paper aims to provide a framework to the construction organisations in order to improve the learning from projects through the development and use of project…

Purpose: The purpose of this paper is to introduce and develop the argument that e-learning technologies and techniques can play a pivotal role in encouraging and facilitating organizational learning, by transforming tacit knowledge into explicit knowledge and diffusing it throughout the organization. Design/methodology/approach: By synthesising…

Purpose: The purpose of this paper is to illustrate the advantages of using intelligent agents to facilitate the location and customization of appropriate e-learning resources and to foster collaboration in e-learning environments. Design/methodology/approach: This paper proposes an e-learning environment that can be used to provide customized…

This paper addresses doubts concerning the reliability of knowledge being created by double loop learning processes. Popper's ontological worlds are used to explore the philosophical basis of the way that individual experiences are turned into organisational knowledge, and such knowledge is used to generate organisational learning. The paper…

Purpose: This paper describes and analyses an attempt to engage in transformational learning, oriented to the development of a culture of innovation, at a medium-size software development organization in Australia. Design/methodology/approach: An action research methodology was used whereby continuous cycles of strategic social learning were…

Purpose: To develop a theoretical model for strategic change that links learning in an organization to the strategic process. Design/methodology/approach: The model was developed from a review of literature covering a range of areas including: management, strategic planning, psychology of learning and organizational learning. The process of…