Considers the benefits of written trip reports (e.g., accounts of site visits or conferences) to library administration and to the individual writing the report. Difficulties with trip reports are noted; and report writing guidelines that address audience definition, format, organization, headings, style, and deadlines are suggested. (12…

Discusses aspects of a good system for library employee performance appraisal, stressing the importance of treating workers as adults and making the appraisal process a two-way exchange. The role of the line supervisor and how to deal with poor performance are also addressed. (MES)

Discusses four themes related to resolving difficulties in library personnel evaluation: (1) the importance of clearly defining performance evaluation and its goals; (2) negotiation theory for dealing with negative results of personnel evaluation; (3) development of a perspective on conflict management; and (4) assertiveness as a foundation for…

Discusses the Federal Bureau of Investigation's Library Awareness Program and presents the American Library Association's policy on confidentiality of library records and suggested procedures for implementing the policy. Relevant state and federal legislation are summarized, and suggestions are offered for library administrators dealing with the…

Discussion of staff loyalty to library directors highlights guidelines for directors to sustain loyalty and support, including choosing the appropriate management style, developing trust, and supporting staff by encouraging input and helping them reach their professional potential. Results of a survey of Missouri state academic libraries that…

Presents a quantitative method for implementing management by objectives (MBO) in library technical services. Several mathematical formulas show the relationships between such variables as: (1) volume of works; (2) total materials budget; (3) number of staff; (4) working hours; (5) productivity; and (6) tasks. (four references) (MES)

Explores the changing role of the library and the importance of developing a strategic technology policy. An approach to technology that includes a review of the technology base, continuing education, improved hiring practices, innovative organizational design, and greater involvement of libraries in research and development is recommended. (six…

Discusses staffing needs and plans that need to be considered by library administrators. Topics addressed include the supervisory process, including patron needs assessment; the staffing process, including a staffing control system; staffing studies that establish a base for decision making; staffing standards; staffing problems; scheduling; and…