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Verbesey, J. Robert; Rotchford, Louise M. – Library Administration & Management, 1992
Discusses the use of employee opinion surveys in libraries to assess the organizational climate. Topics addressed include identifying employee attitudes and levels of satisfaction; administrative commitment; the use of outside consultants; types of questionnaires; the necessity for confidentiality; analyzing the survey data; and feedback to…
Descriptors: Confidentiality, Consultants, Data Analysis, Employee Attitudes
Perkins, Gay Helen – Library Administration & Management, 1992
Reviews the literature concerning upward evaluation of supervisors and directors in libraries and suggests that upward evaluation can aid professional development. Research at the University of Texas at Austin is highlighted, and pilot research at Western Kentucky University libraries that used job analysis to develop a questionnaire for…
Descriptors: Evaluation Methods, Job Analysis, Library Administration, Library Directors