Compares two major types of electronic mail systems--node-to-node networks (messages are sent directly from one terminal to another with functions handled locally at each node) and computer based message systems (terminals communicate directly with host computer using access to functions of large computer). Information sources are noted. (EJS)

Describes experience of Boulder Public Library, where management and support personnel established pre-experiment baseline data for comparison with quantitative and qualitative results of experiment to determine the impact of telecommuting (work-at-home) on worker productivity. Background, methodology, equipment enhancements, and data analysis are…